Transfer raised revenue to your bank account

Ryan Johnson

Last Update 3 years ago

Request a transfer

To access funds raised from your event, a transfer request needs to be raised within your account. Once raised it is sent to Undiscovered for approval.


Before requesting a transfer, please make sure you have set-up your bank account details and verified your bank account in your organisation settings.


From the events menu, under Orders & Reports click Account Balance

From the account balance page click Request Withdrawal

- In amount enter the amount you wish to transfer from your account balance

- In Reference update with your own descriptor. This may be the name of the event or your organisation's accounting reference

- Click Request Transfer

A confirmation email will be sent to the Organisation owner email address, confirming we have received your transfer request. A second confirmation email will be issued once the transfer request has been actioned by Undiscovered. Standard processing is 1-2 business days.

- Undiscovered is not under obligation to provide access to event funds prior to the event taking place.

- Requesting funds prior to your event taking place may result in additional identification checks.

- Undiscovered may also request documentation to substantiate your identity prior to processing your transfer request.

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