Transfer raised revenue to your bank account
Ryan Johnson
Last Update 4 years ago
Request a transfer
To access funds raised from your event, a transfer request needs to be raised within your account. Once raised it is sent to Undiscovered for approval.
Before requesting a transfer, please make sure you have set-up your bank account details and verified your bank account in your organisation settings.
From the events menu, under Orders & Reports click Account Balance
From the account balance page click Request Withdrawal
- In amount enter the amount you wish to transfer from your account balance
- In Reference update with your own descriptor. This may be the name of the event or your organisation's accounting reference
- Click Request Transfer
A confirmation email will be sent to the Organisation owner email address, confirming we have received your transfer request. A second confirmation email will be issued once the transfer request has been actioned by Undiscovered. Standard processing is 1-2 business days.
- Undiscovered is not under obligation to provide access to event funds prior to the event taking place.
- Requesting funds prior to your event taking place may result in additional identification checks.
- Undiscovered may also request documentation to substantiate your identity prior to processing your transfer request.