Set-up payments for your organisation
Payout methods
Ryan Johnson
Last Update 3 years ago
There are two ways you can receive payments for your events. This page describes how you specify your payment methods, a bank account or your own Stripe account.
Bank Transfer
To receive revenue raised from your event, enter your bank account details on the settings page of your organisation. You will need to request a transfer once your event has finished.
Standard processing is 2-5 business days. This is due to standard banking processing times with the funds being transferred into your nominated account.
Undiscovered is not under obligation to provide access to event funds prior to the event taking place.
Verifying your Bank Account
Once you've sold at least one ticket to your event and you have funds available, a small verification amount will be deposited in your bank account. This should appear on your statement within 2 business days. This is to validate that the correct bank details have been entered, ensuring your event funds are not sent to an incorrect account. After you receive this deposit, you will need to verify your bank account by contacting us and letting us know that you received the verification amount.
Stripe Connect
You can connect your account with a new or existing Stripe payment gateway account. If you connect with Stripe then you will receive all payments made directly into your Stripe account as orders are placed. You can then transfer your funds from Stripe into your bank account from within Stripe.
