Release or cancel a free ticket

Release an individual free ticket

Ryan Johnson

Last Update 3 years ago

If you have a free event you can release individual tickets 

Navigate to the ticket holders page

To cancel a single ticket, navigate to your event's Ticket Holders page in two ways.

Via the event menu

Or via the event's panel menu on the 'My Events' page

Search for a ticket holder

Once you've navigated to the Ticket Holders page you can search for the ticket using the search bar

Release the ticket

Next, click the action menu button that's all the way to the right side of the ticket's row and click 'Release Ticket'

Confirm

Confirm by clicking the 'Yes, Release Ticket' button

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